Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Rootee mobile application ("App") available on iOS and Android, or by visiting our website at rootee.app (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not download or use the App.

2. Description of Service

Rootee is a native mobile travel planning application available on iOS (Apple App Store) and Android (Google Play). The App allows users to create day-by-day trip itineraries, visualize routes on interactive maps, manage shared travel budgets, and collaborate with travel companions in real time. The Website at rootee.app serves as an informational landing page and download gateway for the App.

3. Eligibility & Account Registration

You must be at least 13 years of age (or 16 in the EU/EEA where applicable) to use Rootee. By creating an account, you represent that you meet this age requirement. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at rootee.general@protonmail.com if you suspect unauthorized access.

4. Acceptable Use

When using the App or Website, you agree not to:

• Use the service for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to our systems, infrastructure, or other users' accounts
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
• Upload harmful, offensive, defamatory, or infringing content through the App
• Use automated tools to scrape, crawl, or extract content without our written permission
• Reproduce, distribute, or create derivative works from our content without authorization
• Impersonate another person or misrepresent your affiliation with any person or entity

5. In-App Purchases & Subscriptions

Rootee offers a free tier and a Premium subscription plan. Premium features are unlocked through an in-app subscription billed monthly or annually. All purchases are processed exclusively through the Apple App Store or Google Play Store, subject to their respective payment terms. Prices are displayed in your local currency at checkout and may vary by region.

Free Trial: The Premium plan includes a 7-day free trial for new subscribers. Your app store account will not be charged until the trial period ends. Cancel before the trial ends and you will not be charged.

Cancellation: Cancel your Premium subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of your current billing period — you retain Premium access until then, then automatically revert to the Free plan.

Refunds: Rootee does not directly process refunds. Refund requests must be submitted through the Apple App Store or Google Play Store, subject to their refund policies. We do not offer prorated refunds for partial subscription periods.

6. App Store & Google Play Compliance

The App is distributed through the Apple App Store and Google Play. Your use of the App is also governed by your device platform's end user license agreement (Apple's App Store Terms of Service or Google Play Terms of Service). In the event of any conflict, the app store terms take precedence to the extent required by those platforms.

Apple Notice: Apple Inc. is not a party to these Terms and bears no responsibility for the App or its content. Apple has no obligation whatsoever to provide maintenance or support services for the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you as a third-party beneficiary.

7. Push Notifications

The App may request permission to send push notifications for trip reminders, collaboration updates, shared expense alerts, and service announcements. Notifications require your explicit consent, requested on first launch. You may revoke notification permission at any time through your device settings:

• iOS: Settings → Notifications → Rootee
• Android: Settings → Apps → Rootee → Notifications

Revoking notification permission does not affect your ability to use any other App feature.

8. Mobile Data & Device Usage

Using Rootee may consume mobile data, particularly when loading maps, syncing travel plans, or using real-time collaboration features. You are solely responsible for any data charges from your mobile carrier. The App's offline mode allows access to previously downloaded itineraries and map data without connectivity; features such as live search and group sync require an active internet connection.

9. Device Compatibility

Rootee requires iOS 14.0 or later (iPhone and iPad) or Android 8.0 (Oreo) or later. We are not responsible for issues arising from use on unsupported, jailbroken, or rooted devices. Performance may vary by device hardware and OS version. We recommend keeping your OS and the App updated to the latest versions for the best experience and security.

10. Account Deletion & Data Rights (GDPR)

You have the right to delete your Rootee account and all associated personal data at any time. To request deletion, contact us at rootee.general@protonmail.com with the subject "Account Deletion Request." We will process deletion requests within 30 days, in compliance with GDPR and applicable privacy laws.

Upon deletion, all your trips, itineraries, expense records, and personal profile information are permanently and irreversibly removed from our servers. This action cannot be undone.

You may also request a copy of your data (portability) or correction of inaccurate data. EU/EEA residents may lodge a complaint with their local data protection authority.

11. Intellectual Property

All content in the App and on the Website — including text, graphics, logos, icons, images, videos, and source code — is the property of Rootee or its licensors and is protected by applicable intellectual property laws. The Rootee name, logo, and all related marks are trademarks of Rootee.

You may not use, reproduce, or distribute our content without prior written consent. User-generated content (trip data you create) remains yours; by using the App you grant Rootee a limited license to store and process that content solely to provide the service to you.

12. Third-Party Services

The App and Website may link to or integrate with third-party services including Google Maps, Apple Maps, and our social channels (TikTok, Instagram, Facebook). These services have their own terms and privacy policies. Rootee is not responsible for the content, practices, or policies of any third-party service.

13. Disclaimer of Warranties

The App and Website are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free service, or the accuracy of map data, route suggestions, or third-party content displayed in the App.

14. Limitation of Liability

To the maximum extent permitted by law, Rootee shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of data, revenue, or travel costs — arising from your use of or inability to use the App. Our total liability for any claim shall not exceed the amount you paid for the App subscription in the twelve (12) months preceding the claim.

15. Changes to These Terms

We may modify these Terms at any time. For material changes, we will notify you via in-app notification or email at least 7 days before the changes take effect. Continued use of the App after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the App before the effective date.

16. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes shall be subject to the exclusive jurisdiction of competent courts. EU/EEA consumers retain the benefit of any mandatory consumer protection provisions of the law of their country of residence.

17. Contact Us

Questions or concerns about these Terms? Contact us at: rootee.general@protonmail.com